Chesterfield VW North Privacy Policy

Chesterfield VW North value the privacy of all our clients, website visitors and partners. If you provide us with any of your personal data, we are committed to keeping it secure and ensuring it is protected and only used in accordance with the law, including the General Data Protection Regulation (GDPR).

The below privacy policy will set out why we collect personal information and what we do with it once we have it.

Data we collect

If you are an existing client, or visiting our website, chesterfieldvwnorth.co.uk, and you choose to contact us, we may collect the following information from you:

• Your name.
• Your phone number.
• Your email address.
• Any details on the job you wish to undertake with ourselves.

We need to collect this information so we can contact you regarding your query and so we can provide you with an accurate quote on the work you require. As a part of the work we undertake, we keep a record of everyone that we deal with. We will keep any personal data which you have provided to us for a maximum of 3 years, after which time it will be removed from our records.

You have the right to request access to, remove or amend any of your information that Chesterfield VW North hold. You also have the right to request a copy of all the personal data we hold on you, although we may need to charge a small fee to cover the time and work involved in completing that request. If you want to make a request concerning your personal data, please email info@chesterfieldvwnorth.co.uk 

When someone visits www.chesterfieldvwnorth.co.uk we use Google Analytics, to collect standard internet logging information and the details of how our visitors behave on the website. We only do this to see how people behave on the website and to better improve the level of service we provide. This information is processed in a way which does not identify anyone individually or as an organisation. We do not, and do not allow Google to attempt to find out the identities of anyone visiting our website.

When you contact Chesterfield VW North via a phone call, email or form fill and purchase a product or service, we will store some of your personal information like names, email addresses and phone numbers on our sage pay system for up to 3 years for VAT purposes. To visit sage pays privacy policy please go to sagepay.co.uk/policies/privacy-policy we do not permit Sage pay to share any of this information for any purpose other than stated in this document.

Our website is maintained and hosted by Web and Roll. To view their privacy policy please go to webandroll.co.uk/privacy-policy   we do not permit Web and Roll to share any of this information for any purpose other than stated in this document.

We will not share your information with any third parties unless you have given us your consent to do so or we are legally required to for any reason. We will only use your personal information for the purposes for which we collected it.

Our cookie policy

Cookies are small files which are placed on the hard drive of your computer to enable websites to be tailored to your needs.

Many web browsers automatically accept cookies on your behalf, so it may be necessary to change your browser settings if you do not want cookies to be added to your computer.

Cookies are designed to collect data on web traffic and the preferences and behaviour of individuals. This includes monitoring which pages of our website visitors spend time on and where they leave. This information may be used to improve our website so it better meets the needs of our customers and other visitors to our site. The data collected from cookies is removed from the system after it has been used for statistical analysis.

We reserve the right to make changes to this privacy policy at any time. It was last updated on 29/05/18 and will be reviewed every 12 months